Not all insurance CE providers are the same. Bryan Ventures works over the weekend, helping agents renew on time.
A recent Saturday afternoon, I was taking care of a few projects around the house, and the business line for Bryan Ventures rang. It was August 29, 2020, with a renewal deadline looming for many insurance agents.
As is customary, I picked up the phone. If I am not in the middle of something that I cannot tear myself away from, I will typically answer business calls, texts, and emails during the off-hours. We run an online business. Any time day or night, agents might need help with their insurance continuing education.
Upon answering, the agent on the other line says, “Thank goodness you answered. Kaplan can’t help me. I was taking my online insurance continuing education class with them and got kicked out. I couldn’t log back in and couldn’t change my password. Kaplan isn’t available on the weekend, and I need to complete my credits because of an August renewal.”
I have often wondered if Kaplan worked weekends as we did, and now I knew they do not.
I went about helping him get set up in our UNLIMITED ONLINE INSURANCE CE access for JUST 30 DOLLARS*. As I did, we joked about the excellent service Bryan Ventures offers for less tuition than Kaplan.
Later that day, another agent called because there was a typo in the email address he provided when he registered. Because of this slight error, he could not use the lost password function on our website and could not begin his courses. He also had to renew in a couple of days and still had 15 hours of insurance continuing education to complete before the weekend was over.
While I helped him correct this problem, I remembered the words the agent said earlier that day, “Kaplan can’t help me.” If this agent had purchased classes with Kaplan, there would be no one available on a Saturday afternoon to fix the error so he could complete his online insurance continuing education.
That night, I’m watching the news at 10 PM, and a text from the business line comes in. Bryan Ventures’ calls, texts, and emails come into my personal phone, so I noticed it.
As I considered this simple request, I reported the credits right there on my phone as the nightly news discussed the weather. It only took about three minutes or so, and I figured this agent would appreciate it having been done late on a Saturday evening so they could renew their insurance license.
The message read, “I finished my online insurance continuing education course a few hours ago. When will it be reported?” Statements like these annoy me a little bit because we tell agents taking our classes online CE courses about our reporting procedures, so they know what to expect. We report earned insurance CE credits faster than any other provider, usually within hours of an insurance agent’s completion, even over the weekend and on holidays. No agent, EVER, has had their renewal delayed when taking their insurance CE with Bryan Ventures. To learn more, check out our INSURANCE CE REPORTING PRACTICES.
Each of these agents paid JUST 30 DOLLARS for UNLIMITED ONLINE INSURANCE CE, and each received prompt service over the weekend to renew their license before the deadline. Our service has to be better than any other insurance CE provider out there. Don’t take our word for it if you don’t believe us that Bryan Ventures offers the BEST INSURANCE CE. REGISTER TODAY and find out for yourself.
*After more than a decade with no price changes to our online courses, starting August 2023, we began charging $39 for our UNLIMITED 30 DAYS ACCESS. Still an unbelievable bargain. To learn more, check out our other blog, WE JUST HAD TO DO IT.